Welcome to First Dibs Beauty
Got Questions? We've Got Answers!
Order
Account
Order & Delivery
Returns & Refund
Order
How will I know if you have received my order?

Yes. When we dispatch your order for delivery you will receive a unique tracking number by email. Once you have received this tracking number, you can check the current status of your shipment. Please allow up to two hours for the tracking number to become active.

How do I return an item?
How do I contact customer care?
Do I have to sign for my order?
Do I have to pay duty and import charges?
Am i able to track my order?
Can I order by phone?
Account
Am i able to track my order?

Yes. When we dispatch your order for delivery you will receive a unique tracking number by email. Once you have received this tracking number, you can check the current status of your shipment. Please allow up to two hours for the tracking number to become active.

Can I order by phone?
Order & Delivery
Am i able to track my order?

Yes. When we dispatch your order for delivery you will receive a unique tracking number by email. Once you have received this tracking number, you can check the current status of your shipment. Please allow up to two hours for the tracking number to become active.

Can I order by phone?
Returns & Refund
Am i able to track my order?

Yes. When we dispatch your order for delivery you will receive a unique tracking number by email. Once you have received this tracking number, you can check the current status of your shipment. Please allow up to two hours for the tracking number to become active.

Can I order by phone?